Terms & Conditions
Welcome to LuxSkyCharters.com. These Terms & Conditions govern your use of our website and the travel-related services we provide, including flight reservations, ticketing support, travel insurance facilitation, and customer assistance.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any provision contained herein, you should discontinue using our website and services.
1. Acceptance of Services
LuxSkyCharters.com provides travel booking assistance and related travel services through partnerships with airlines and other third-party travel providers.
To use our services, you must be at least 18 years old or access the website under the supervision of a parent or legal guardian.
You agree to submit accurate, complete, and current information when making reservations or requesting services. Failure to provide correct information may result in booking errors, cancellation of reservations, or refusal of service.
2. Reservations & Booking Confirmation
All travel reservations are subject to seat availability, airline policies, fare conditions, and confirmation by the applicable travel supplier.
A booking is considered confirmed only after:
Payment has been successfully processed.
The airline or supplier has issued the ticket.
A confirmation email or electronic ticket has been sent to the contact information provided during booking.
Customers are responsible for reviewing all reservation details immediately upon receiving their confirmation. LuxSkyCharters.com is not responsible for errors resulting from inaccurate passenger information supplied by the customer.
3. Pricing & Payment
Airfares, taxes, carrier-imposed charges, and service fees displayed on our website are subject to change until your reservation has been successfully ticketed.
The final price will be confirmed during checkout once payment has been authorized.
Optional travel services—including baggage, preferred seating, meals, priority boarding, and other airline add-ons—may incur additional charges based on airline policies.
Payment must be completed in full before any booking can be finalized.
4. Cancellations, Modifications & Refunds
Cancellation requests, itinerary changes, and refund eligibility are governed by the fare rules established by the airline or travel supplier.
Depending on the purchased fare, tickets may be:
Fully refundable
Partially refundable
Non-refundable
Subject to airline change or cancellation fees
Where applicable, approved refunds are generally processed within 7–21 business days, although processing times may vary depending on the airline, banking institution, or payment provider.
Service or processing fees collected by LuxSkyCharters.com are generally non-refundable unless otherwise stated.
5. Travel Insurance
Travel insurance products available through LuxSkyCharters.com are offered by independent third-party insurance providers.
Policy coverage, exclusions, benefits, eligibility requirements, and claims procedures are determined solely by the issuing insurance company.
Claims are reviewed and approved exclusively by the insurer. LuxSkyCharters.com does not guarantee claim approval, reimbursement, or eligibility under any insurance policy.
Customers are responsible for complying with all policy requirements and submitting any documentation requested by the insurance provider.
6. Customer Responsibilities
By using our website and services, you agree to:
Provide truthful, complete, and accurate traveler information.
Maintain valid passports, visas, identification documents, and any other travel documentation required for your destination.
Comply with all applicable laws, airline regulations, immigration requirements, and government travel advisories.
Review airline policies regarding baggage allowances, check-in deadlines, schedule updates, and travel requirements before departure.
Failure to satisfy these obligations may affect your ability to travel and may not qualify for refunds or compensation.
7. Disclaimer & Limitation of Liability
LuxSkyCharters.com operates solely as an independent travel booking facilitator between customers and third-party travel providers, including airlines, insurance companies, and payment processors.
We are not responsible for events beyond our reasonable control, including but not limited to:
Flight delays or cancellations
Airline schedule changes
Overbooked flights
Lost or delayed baggage
Weather-related disruptions
Labor strikes
Government restrictions
Force majeure events
Operational decisions made by travel suppliers
To the fullest extent permitted by applicable law, LuxSkyCharters.com shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services. Any liability, where applicable, shall be limited to the amount of service fees paid directly to LuxSkyCharters.com.
8. Fraud Prevention
To maintain a secure booking environment, LuxSkyCharters.com reserves the right to refuse service, suspend accounts, cancel reservations, or decline transactions if we reasonably suspect:
Fraudulent or unauthorized payment activity
Identity misrepresentation
Invalid payment information
Abuse of our booking system
Violation of these Terms & Conditions
Any unlawful or prohibited activity
Reservations affected by fraudulent activity may be canceled without prior notice and may not qualify for refunds.
9. Updates to These Terms
LuxSkyCharters.com may revise or update these Terms & Conditions at any time to reflect operational, legal, or regulatory changes.
Updated versions become effective immediately upon publication on this website. Continued use of our services after such updates constitutes your acceptance of the revised Terms & Conditions.
10. Contact Us
If you have any questions regarding these Terms & Conditions or require assistance with your reservation, please contact our customer support team.
Email: support@luxskycharters.com
Phone: (800) 806-6726
Website: https://luxskycharters.com/